DRAFT PROPOSAL
This is what site admins see in the UI:

This is what the people filling the form see:

I would like to propose the following changes: - Rename "categories" to "recipient groups" in the backend, since that is what people are actually creating. - Allow customizing the label of the "Category" field (what site visitors see in the form). Depending on the use case, you may want to call it "Reason for contacting us", or "Select department to contact", or whatever. - Whatever the label is configured to be, make that the heading of the "Category" column. - Potentially also allow customizing the label of each "category", so that the options shown to site visitors in the select can have different labels from what the admins call them "internally".
Recent comments
The simple way is - View source code - Copy and paste what you need - Bold can be easily added with <b> or <strong> tags
Use text editors in Summary Field
I have had a read of what Lando provides, and it's an excellent development tool, and it would solve the problem. But, I would prefer to find out why the problem is there in the first...
How often is the settings.php loaded.
Thanks for the info. I will give it a try...
How often is the settings.php loaded.