Posted by danryan on Sat, Jan 04, 2025 - 8:30am

I am attempting a new installation of BD (a Drupal 7 upgrade). After running update.php I get the following error message:

Exception: The configuration directory in settings.php is specified as './files/config_2f114db6dbd469fd5c5f65692b1b4070/active', but this directory is either empty or missing crucial files. Check that the $config_directories variable is correct in settings.php. in _backdrop_bootstrap_configuration() (line 3067 of /home4/ceramic2/public_html/cab_bkdrp3/core/includes/bootstrap.inc).

I changed permissions in the Files directory and checked that the config hash was matched with my settings.php file.

I would greatly appreciate help with this. I have been working with Drupal 6-10 for many years, creating a few D7 sites, but am not great with coding or backend stuff.

Many thanks!

Accepted answer

Hi .

I've seen this error when trying to open a Backdrop site while the config folder is empty - either because of an oversight when copying the files, or because of a Drupal 7 upgrade that went wrong. At times this happens if you try to boot the site before running update.php on the site after importing the D7 database.

I would suggest you start the import process again, making sure to:

  1. Completely drop all tables in the Backdrop database
  2. Be sure  to remove the files/config_XXX folder 
  3. Import the D7 database
  4. Do not try to open the site. Instead, run example.com/core/update.php right away to run the upgrade

Let us know if you run into further issues.

 

 

Comments

Sat, Jan 04, 2025 - 2:08pm by argiepiano

Hi .

I've seen this error when trying to open a Backdrop site while the config folder is empty - either because of an oversight when copying the files, or because of a Drupal 7 upgrade that went wrong. At times this happens if you try to boot the site before running update.php on the site after importing the D7 database.

I would suggest you start the import process again, making sure to:

  1. Completely drop all tables in the Backdrop database
  2. Be sure  to remove the files/config_XXX folder 
  3. Import the D7 database
  4. Do not try to open the site. Instead, run example.com/core/update.php right away to run the upgrade

Let us know if you run into further issues.

 

 

Sun, Jan 05, 2025 - 10:30am by danryan

Success! Thanks so much for your help.

Dan