Posted by kali on Sun, Feb 23, 2025 - 3:08pm --- Updated: Feb 23 '25 - 4:22pm

Hello,

My Backdrop CMS web sites doesn't display update information anymore event on a simple site with no external modules. 

Versions

  • Debian 12
  • Apache  2.4.62
  • PHP  8.3.17 (including openssl)
  • Backdrop CMS 1.30.1

Description

As user 1, Reports > Available update > List available update displays :  "backdrop 1.30.1 … Failed to get available update data".

The message generated in the logs shows  :  

https://updates.backdropcms.org/release-history/backdrop/1.x?…………… failed with error: Connection timed out.

This same url (logged in the message) works when used with wget and curl, on the server, ran by the user running the web site. It downloads the same xml content I can get with a web browser on my workstation.

Tips and directions to investigate would be welcome. Thanks in advance.

Kali.

Comments

Fri, Mar 07, 2025 - 3:46pm by onyx

PHP Openssl is missing perhaps?
 I know you've stated that it's there, but if it's having issues loading for any reason, it will fail with updates.
Try doing a phpinfo(); call to check it is loaded.

Mon, Mar 10, 2025 - 1:35am by yorkshirepudding

You can easily check phpinfo() by going to the Status Report (admin/reports/status) and clicking the link against the PHP item:

Mon, Mar 10, 2025 - 3:40am by kali

Thanks for the suggestions !

site/admin/reports/status/php reports that the OpenSSL module is present :


PHP Version 8.3.17
...
OpenSSL support     enabled
OpenSSL Library Version     OpenSSL 3.0.15 3 Sep 2024
OpenSSL Header Version  OpenSSL 3.0.15 3 Sep 2024
Openssl default config  /usr/lib/ssl/openssl.cnf
...
Phar Native OpenSSL support     enabled

But the directives related to CA have no value set :

Directive Local Value Master Value
openssl.cafile no value no value
openssl.capath no value no value

Is it a problem to get Backdrop update information ?