Posted by cbread on Tue, Apr 23, 2024 - 10:14am --- Updated: Apr 23 '24 - 10:19am

Hi, I'm using Ubercart which sends HTML emails to clients. The HTML in the emails is being treated as plain text. This results customers seeing HTML tags among the text. The content type is set properly. Want to either fix the format so email clients recognize HTML tags or just use plain text emails. I'm at a loss as to where to look to address this issue.  

Content-Type: text/html; charset=UTF-8; format=flowed
<p>,</p>
<p>Your order number <a href="https://example.com/user/6/orders/105">105</a> at has been updated.</p>
<p>Order status: Pending</p>
<p>Order comment:<br />
-</p>
<p>Browse to the following page to login to your account and view your order details:<br />
<a href="https://example.com/user">https://example.com/user</a></p>
<p>Thanks again,</p>
<p>Slogan</p>

Accepted answer

If you haven't already I recommend installing Mail System and MimeMail.

The latter will help format emails as HTML and first helps with configuring which module will handle the formatting and which module handles the sending of emails. 

You may need the first one if you are also using SMTP module (another email sending module).

Comments

Tue, Apr 23, 2024 - 11:34am by herb

If you haven't already I recommend installing Mail System and MimeMail.

The latter will help format emails as HTML and first helps with configuring which module will handle the formatting and which module handles the sending of emails. 

You may need the first one if you are also using SMTP module (another email sending module).

Tue, Apr 23, 2024 - 6:14pm by cbread

The Mail System and MimeMail modules are now installed. I'll let you know if they solve the problem.

Edit: Using Mail System with MimeMail I was able to send plain text emails. There is more to look into but it works for now. 

Thank you Herb