Hi folks! =)
This problem has plagued me for a few months already and I can't seem to find any similar cases anywhere.
An attempt to install any update (core or modules) via Backdrop's own web interface results in error:
- Error installing / updating - File transfer failed, reason //var/www/example.com/modules/[module name] is outside of the /var/www/example.com
Here's a screenshot:

This error is present on every Backdrop instance I'm managing, regardless of environment. IIRC this error started showing when core updates via web UI were incorporated into Backdrop (v. 1.12.0).
I've tried:
- Fixing file permissions -> no effect
- Updating the core manually (to 1.12.6) and then updating module(s) via web UI -> no results
- Using different PHP versions (7.1 - 7.3) -> makes no difference
I've also tried installing fresh Backdrop 1.11.4 (last version before enabling core updates), manually installing old version of imagesloaded module, and then trying to update that. This leads to a HTTP 403 error:
Failed to download imagesloaded from https://github.com/backdrop-contrib/imagesloaded/releases/download/1.x-1.0.1/imagesloaded.zip
Core versions 1.12.0 and above download modules correctly but fail to install them.
The (test) server is running Debian 9.8, Apache 2.4.25, MariaDB 10.1.37 & PHP FPM. Apache user & group owns all files, PHP FPM has same users.
Does anybody have any idea what to try next? I'm out of ideas.
Recent comments
@yorkshirepudding thank you for the additional info on improving discoverability and a handy way to keep a list of projects for reuse.
Why not add a Github star?
It is a good point @izmeez and when I was researching repo discoverability I found that GitHub search does prioritise matches with more stars. This is what I was researching for:...
Why not add a Github star?
Do you have a separate development environment and transfer database and config between sites?
Wierd happenings regarding updates...
This link should work if the VIEW contains a Block and a Page - the link from the block will be directed to this page. I've never used it, so I might be wrong. But what can be done easier is to...
Blog module questions
Thank you very much for your reply! I understood that I first need to create a VIEW. I had assumed that the settings were configured via the block because it’s already included in Backdrop...
Blog module questions