Hi folks! =)
This problem has plagued me for a few months already and I can't seem to find any similar cases anywhere.
An attempt to install any update (core or modules) via Backdrop's own web interface results in error:
- Error installing / updating - File transfer failed, reason //var/www/example.com/modules/[module name] is outside of the /var/www/example.com
Here's a screenshot:
This error is present on every Backdrop instance I'm managing, regardless of environment. IIRC this error started showing when core updates via web UI were incorporated into Backdrop (v. 1.12.0).
I've tried:
- Fixing file permissions -> no effect
- Updating the core manually (to 1.12.6) and then updating module(s) via web UI -> no results
- Using different PHP versions (7.1 - 7.3) -> makes no difference
I've also tried installing fresh Backdrop 1.11.4 (last version before enabling core updates), manually installing old version of imagesloaded module, and then trying to update that. This leads to a HTTP 403 error:
Failed to download imagesloaded from https://github.com/backdrop-contrib/imagesloaded/releases/download/1.x-1.0.1/imagesloaded.zip
Core versions 1.12.0 and above download modules correctly but fail to install them.
The (test) server is running Debian 9.8, Apache 2.4.25, MariaDB 10.1.37 & PHP FPM. Apache user & group owns all files, PHP FPM has same users.
Does anybody have any idea what to try next? I'm out of ideas.
Recent comments
The horrors of cut/paste! Brilliant, thanks.
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@argiepiano, thanks a lot! For Webform it will be always "webform_client_form_NID", correct?
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Is there anyone working with backdrop cms domain module? I was installed it and configured but didn’t work. can anyone help me about this?
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Be sure the ID uses low hyphens, as in webform_client_form_7. And also test by logging out, since the captcha is shown to anonymous visitors by default.
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