@rogelio - Thanks for reporting this. When you are in doubt, this is always a good place to ask your question or raise your concern.
I don't have a technical response for you, but I can make a process suggestion.
1) If you have the time and/or skills to provide more information about what is or is not happening, that would be really helpful and might help triage which module is causing the problem. Provides step by step guide to reproduce the problem is HUGELY helpful.
2) If not sure which module is causing the problem, I think it's appropriate to take your best guess and pick one or simply go ahead and open an issue in both issue queues. Be clear in your description of the issue that it involves two modules and you are not clear which is causing the problem (maybe both). If opening issues in both queues, I would add a link to the respective issue in the other queue.
If either module maintainer can verify the the problem is not with their module, they can easily close the issue and no harm is done.
As usual, you are much more likely to get results/help if you are able to provide the clearest and easiest possible step by step guide to reproduce the problem.
The Mail System and MimeMail modules are now installed. I'll let you know if they solve the problem.
Edit: Using Mail System with MimeMail I was able to send plain text emails. There is...
If you haven't already I recommend installing Mail System and MimeMail.
The latter will help format emails as HTML and first helps with configuring which module will handle the formatting...
The issue could be related to the Emojis in the body field. Can you check the Status report (admin/reports/status) for the item MySQL Database 4-byte UTF-8 support? To display Emojis, 4-byte UTF...
Posted2 days 11 hours ago by Olaf Grabienski (Olafski) on:
Comments
@rogelio - Thanks for reporting this. When you are in doubt, this is always a good place to ask your question or raise your concern.
I don't have a technical response for you, but I can make a process suggestion.
1) If you have the time and/or skills to provide more information about what is or is not happening, that would be really helpful and might help triage which module is causing the problem. Provides step by step guide to reproduce the problem is HUGELY helpful.
2) If not sure which module is causing the problem, I think it's appropriate to take your best guess and pick one or simply go ahead and open an issue in both issue queues. Be clear in your description of the issue that it involves two modules and you are not clear which is causing the problem (maybe both). If opening issues in both queues, I would add a link to the respective issue in the other queue.
If either module maintainer can verify the the problem is not with their module, they can easily close the issue and no harm is done.
As usual, you are much more likely to get results/help if you are able to provide the clearest and easiest possible step by step guide to reproduce the problem.
https://github.com/backdrop-contrib/rules/issues
https://github.com/backdrop-contrib/userpoints/issues