simone960's picture

Posted by simone960 on Wed, Dec 29, 2021 - 1:29pm

I noticed when I run the check manually on available updates page no longer work for quite a while even if I updated the core manually once. It keeps showing the following message.

Failed to get available update data for ... projects.

 

May I know how to fix this. 

 

Most helpful answers

There have been similar

There have been similar issues reported in the forum - mostly due to expired certificates. This happened to me back in October with my local environment.

Check this and see if this helps:

https://forum.backdropcms.org/forum/issues-checking-updates-localhost

 

Comments

simone960's picture

Tue, Jan 04, 2022 - 2:09pm by simone960

Hi bugfolder,

It never work again since it last stopped. and my web hosting is Plesk. Thanks for the support link.

simone960's picture

Tue, Jan 04, 2022 - 2:20pm by simone960

Thanks for the link but I couldn't find the .pem file in my web hosting. I'm not familiar with SSL, I just used "Lets Encrypt" but couldn't find the .pem file to download at the cp. Only these are provided:

  1. CSR
  2. CA certificate (*-ca.crt)
  3. Certificate (*.crt)
  4. Private key (*.key)

I tried to upload *.crt to my Edge browser but not working. Meanwhile I try to upgrade the core manually. Thanks for hints. 

 

 

Sat, Jan 15, 2022 - 1:42am by Egmund

I have same problem. This is specific to backdropcms since update check (etc) works fine for Drupal and ModX installs.

Install new modules also times out.

HTTP request to https://updates.backdropcms.org/release-history/simplenews/1.x?site_key=... failed with error: Connection timed out.

HTTP request to https://updates.backdropcms.org/release-history/layout_nodes/1.x?site_ke... failed with error: Connection timed out.

HTTP request to https://updates.backdropcms.org/release-history/extlink/1.x?site_key=Xji... failed with error: Connection timed out.