The developer and host that changed our site from drupal 7 to Backdrop insisted on limiting file uploads to 2MB whilst we used his hosting services, which is a major reason we took our site elsewhere. On the new site the hosts and I have tried to reconfigure from 2MB to 12MB by going to structure > file settings> maximum upload size and this change was 'saved', however when I try to upload a file over 2MB I still get the message that "The specified file PPCC_Newsletter_October_2022.pdf could not be uploaded. The file is 2.13 MB exceeding the maximum file size of 2 MB."
The new hosts cannot fix this. They say that it looks like a problem with backdrop cms, as if something is hardcoded in their system and they have advised me to tell backdrop about this problem. Can anyone help us?
Thank you.
Dear ArgiePiano,
I followed your instructions and have fixed the problem for that blog and assume for all blogs.
Thank you very much! This is a great relief. It is the first time I have used this forum and I did not expect such fast and helpful replies.
You have taken a load off my shoulders this morning.
Sheila N