The developer and host that changed our site from drupal 7 to Backdrop insisted on limiting file uploads to 2MB whilst we used his hosting services, which is a major reason we took our site elsewhere. On the new site the hosts and I have tried to reconfigure from 2MB to 12MB by going to structure > file settings> maximum upload size and this change was 'saved', however when I try to upload a file over 2MB I still get the message that "The specified file PPCC_Newsletter_October_2022.pdf could not be uploaded. The file is 2.13 MB exceeding the maximum file size of 2 MB."
The new hosts cannot fix this. They say that it looks like a problem with backdrop cms, as if something is hardcoded in their system and they have advised me to tell backdrop about this problem.
Can anyone help us?
I followed your instructions and have fixed the problem for that blog and assume for all blogs.
Thank you very much! This is a great relief. It is the first time I have used this forum and I did not expect such fast and helpful replies.
You have taken a load off my shoulders this morning.